Last updated: September 13, 2026
Dale’s Mom Design (“we,” “us,” or “our”) operates dalesmom.com. This policy explains what information the site collects, why we use it, and the choices you have.
Information we collect
We collect information you choose to provide when you place an order, create an account, download a product, join a mailing list, leave a comment, or contact us. Depending on what you do, this may include your name, email address, billing or shipping address, phone number, order details, account information, and the message you send.
The site may also collect technical information automatically, including your IP address, browser and device type, referring pages, pages viewed, cookie identifiers, and basic usage or error data.
Orders, payments, and downloads
WooCommerce processes store and order information on this site. Payment details are handled by the payment provider shown at checkout; we do not receive or store your full card number. We use order information to process payments, deliver digital downloads, make and ship physical products, provide customer support, prevent fraud, and maintain required tax and accounting records.
When a physical order requires fulfillment or delivery, we share only the information needed with the applicable production, fulfillment, payment, and shipping providers.
Contact forms and email
If you use a contact form, we use the information you submit to respond to your request. If you subscribe to email updates, we use your email address to send those updates. You can unsubscribe using the link in an email or contact us.
Cookies and analytics
Cookies help the store remember your cart and account session, keep the site secure, and understand how the site is used. Analytics and advertising services may set their own cookies or receive technical usage information. You can limit cookies through your browser settings, although parts of the cart, checkout, or account area may stop working correctly.
Comments, media, and embedded content
If you leave a comment, we may collect the information in the comment form along with your IP address and browser information for spam prevention. Content embedded from other websites—such as videos, audio players, maps, or social posts—may collect data as though you visited that provider directly.
How we share information
We do not sell your personal information. We share information only with service providers that help operate the site and fulfill your request, when required by law, or when necessary to protect the site, our customers, or our rights.
How long we keep information
We keep order and transaction records for as long as reasonably needed for support, tax, accounting, fraud prevention, and legal obligations. Account information remains while the account is active. Contact messages, comments, and mailing-list information are kept only as long as needed for their purpose or until you ask us to remove them, subject to legal requirements.
Your choices and rights
You may ask to access, correct, or delete personal information we hold about you. We may need to verify your request, and we may retain information that we are legally required or permitted to keep. You may also unsubscribe from marketing emails at any time.
Security
We use reasonable administrative and technical safeguards, but no website or online transmission can be guaranteed completely secure.
Children’s privacy
This site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy as the site, store, or service providers change. The “Last updated” date above shows the latest revision.
Contact
For privacy questions or requests, use the Dale’s Mom Design contact form.